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To Return Or Not To ReturnPosted at 8:46PM Tuesday 27 May 2008 An interesting discourse on the Publisher's Weekly web site about comments made by Barnes & Noble (specifically Steve Riggio) on ending returns policies. Naturally, this would only come about when it is of advantage to the retailer and this is a point not lost on those commenting. Here is a sample from Richard Curtis:Mr. Riggio criticizes returns practices as "expensive." Perhaps he means it's become expensive for the chains now that publishers have been squeezed so ruthlessly they have nothing left to give.
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