booktrade.info - Opinion - The Widening Gap Between Price-slashing And Service

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Thursday 9th February

The Widening Gap Between Price-slashing And Service

Posted at 12:43PM Tuesday 19 Jan 2010

Some may take pleasure from seeing the big companies suffer. But really it just highlights how turbulent things are. I certainly feel more affinity with Borders and Waterstone's staff than I do with the product and unit pushers at Amazon and Tesco Towers.

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