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Waterstone's - What's The Real Story?Posted at 7:51AM Friday 29 Jan 2010 When people are being critical of Waterstone's past decade, there tends to be a familiar tone to the accusations. A few prompts and anyone can fill in the gaps for themselves: Lost its raison d'etre; Got rid of its influential booksellers or allowed them to leave; Sold out to the mid-market; De-skilled the branches through central buying; Lost its connection to passionate book-lovers; Became a corporate behemoth. And so on.
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